Seth Godin
Liars, cheats and fools

The record industry sued a "little old lady" named Sarah Ward. She's not that old, but she's little and she's not a pirate. She's never even downloaded the software you need to download the music. The RIAA has dropped the suit, but Amy Weiss, their spokesman, says, "We have chosen to give her the benefit of the doubt and are continuing to look into the facts... This is the only case of its kind."

Now, regardless of how you feel about litigation as a business strategy, refusing to apologize is just a bad idea. This is clearly NOT the only case of its kind. Instead of stonewalling, why doesn't the RIAA say, "This is terrific! She's an honest citizen and we're proud of her. We made a mistake and we apologize. We're sending Ms. Ward a hundred CDs to apologize for bothering her. If there are any other cases like this one, we'll drop them immediately."

Totally agreed. Now all of you who supported the RIAA suing the 12 year old girl, do you think it's cool for them to be suing people who haven't done anything?

Being sued isn't like, "oh sorry... wrong number.."

9 Comments

Did you feel the quake?

Yes I did! How did you know about it?

Oh did you guys feel the quake as well? Oh now the second one, right?

NHK just reported that Hokkaido just had another big quake at 6:07 JST.

It's all they're running on CNN here coverin the refinery fire and showing clips from surveillance cameras during the quake. Earthquakes suck. one of the things I'm not looking forward to since I'm back in earthquake territory.

This is an example of the slow and halting emergence of methods to certify identity on the net for the purpose of preventing abuse.

This would be the same whether we were talking about music or child porn... Lessig talks a lot about the issue of certification in his books, and it will be interesting to see how this all pans out.

Certainly, the RIAA didn't intend to sue this woman, but all they had to go on was an IP. Someone in the chain got the wrong IP. So I see this as a preview of the future... How will the systems be changed in order to avoid false positives of identity? What requirements for evidence will be implemented for IPs, MAC addresses, or other ways of identifying people on the net? Maybe something will eventually be built into the system to handle this more easily...

In any case, it will be interesting to see how social forces shape these things...

The music industry has yet to address the central issue in all of this - their customers think they are fat and lazy. Piracy is a symptom of greater dysfunction in their problematic business model. Their arrogance in this suit is yet another indication that they do not respect their customers. And, after generations of abuse, consumers have finally found a way to tell the music big-wigs to kindly shove it. Walk around a college campus and you can hear the quiet sound of disgruntled customers: “$20 for 50 cent piece of plastic? Not any more you stuffed suit. $80 for a concert – OK, but I’m getting the entire back catalog for free you bloodsuckers.” The music industry should find a way to re-connect with their customers, not declare war against them. Because that’s a war they can’t win…

The music industry has yet to address the central issue in all of this - their customers think they are fat and lazy. Piracy is a symptom of greater dysfunction in their problematic business model. Their arrogance in this suit is yet another indication that they do not respect their customers. And, after generations of abuse, consumers have finally found a way to tell the music big-wigs to kindly shove it. Walk around a college campus and you can hear the quiet sound of disgruntled customers: “$20 for 50 cent piece of plastic? Not any more you stuffed suit. $80 for a concert – OK, but I’m getting the entire back catalog for free you bloodsuckers.” The music industry should find a way to re-connect with their customers, not declare war against them. Because that’s a war they can’t win…

I know this is a late entry, but the fact that none of the money from these lawsuits even go to the artist whose music is in question, and the fact that the people they want to sue won't/don't fight the lawsuit sounds like they will keep this going as long as no one challenges them. The moment you get them to apologize for one mistake, they lose the edge of intimidation.

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i've been waiting for a good link into lisa rein (because there are just so many common threads here), and today i found one. in keeping with the tools and results post of some weeks ago, again, it's all in... Read More

i've been waiting for a good link into lisa rein (because there are just so many common threads here), and today i found one. in keeping with the tools and results post of some weeks ago, again, it's all in... Read More

i've been waiting for a good link into lisa rein (because there are just so many common threads here), and today i found one. in keeping with the tools and results post of some weeks ago, again, it's all in... Read More

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