Loic blogs about his experience with his customers and the French blogging community. This reminds me of when I got my bumps from the Japanese diary community about two years ago for trying to push blogging in Japan. We now have a very good relationship with the Japanese Net community, but it took a lot of work on the part of my team and the delivery on a lot of promises.

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Seems to me that as usual "the devil lies in the details." Miss one detail and expect some devilish visit. So as Andy Grove is used to say "only paranoïds survive!". If you empower people one way or the other, if you make them feel important, don't be surprised that, right or wrong, they vocalize their concerns. And remember the term "community" is not any term: It is the term whose backbone is "trust". Talk to bankers, they know what it means when trust is gone: spillover and bank runs!

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