# Holding for ATT Wireless

- Author: Joichi Ito
- Date: 2003-12-10T08:54:50Z


I'm trying to order a Treo 600 for my next trip to the US. There is a problem processing my web order. I get an email that has a phone number in the US and says, "PLEASE DO NOT RESPOND TO THIS EMAIL AS IT WAS AUTO-GENERATED". I'm still on hold and have been on hold for about over an hour. Soon my phone bill will be more than the cost of the phone.

What's going on when ATT has 1 hr phone queues and doesn't take support question via email. Blah. I'm going to have to get ready to go to a meeting and will lose my place in line.

"Your call IS important to us. We value your business and appreciate your patience."

Well, if you value my business, get more support staff and let me reply to your email! Ugh.

I don't have time for this. I'm hanging up. Bye bye ATT Wireless.





---

#### Categories

Wireless and Mobile