Ryan Naraine at eWeek who has been covering the AOL Instant Messenger account suspension SNAFU just contacted me to ask if my account had been restored. Apparently he was talking to AOL and they had said that the accounts had been restored. I checked and I still got the "Your screen name has been suspended and cannot be used to log in" error. Ryan contacted AOL and they fixed my account somehow. AOL didn't explain exactly why I was suspended and how I was cleared, but it appears that for now my account is back. Thanks Ryan. Is anyone else still having trouble? I assume that since I had to have them fix me manually, that there are probably others who haven't been restored. Or maybe they thought I was under 13 or something.
eWeekAOL Fixes IM Glitch
By Ryan Naraine
December 13, 2004
On Monday morning, some affected users reported receiving the error messages about accounts being suspended, but these were described by AOL as minor kinks that were still being ironed out.